Thunderbird Community Forum

The Reply command no longer shows when I want to send an email back to the person that sent it. There is a note at the bottom of the email that says: A unique identity matching the From address was not found. The message will be sent using the current From field and setting from identity Vince Hunter < omni232@telus.net> Can you give me instructions in laymans terms to fix this bug and return it back to the way it was?

Thunderbird, quite suddenly, stopped getting my email; Both on my account and my wife's account at the same ISP. I spent more than two hours on the phone with the ISPs help line trying to resolve this issue. They also use Thunderbird at their help desk, and the agent I talked to was familiar with your program. She (the agent) was not able to replicate the issue on their system. We then tried to set up a NEW email account. I carefully entered all the info needed for a new account, following instructions from the agent, then hit the 'Test' button. I got the following message onscreen: "THUNDERBIRD FAILED TO FIND SETTINGS FOR YOUR EMAIL ACCOUNT" The answer to the original issue suddenly became very clear - Thunderbird cannot, or refuses to, connect with the email server, therefore NO EMAIL. We tried everything in her toolkit to resolve the problem to no avail. We finally tried UNINSTALLING Thunderbird (and the Maintaince program). Once Uninstalled, I used the Registry Tool on CCleaner to remove any entries in the registry referring to Thunderbird (there were several), then restarted my computer. I then downloaded and installed a totally NEW Thunderbird program. When I ran the Thunderbird again, I found all my account(s) info was still present, and Thunderbird was still unable to find the server. I'm at my wits end trying to resolve this issue, and REALLY HATE to go back to Microsoft OUTLOOK to get my email. Anybody got any ideas??? Any help would be greatly appreciated. (Signed) Proteus

Please teach me how to quickly jump to the folder where I have saved an attachment file on my PC soon after I saved the file? I want to open the attachment file soon after I have saved it to a folder I selected upon saving it. Does Thunderbird have a function to indicate the folder to which I have saved an attachment file on my PC?

Hello,

Last 2 months I'm facing a topic when I delete 1 message in any folder. After the deletion was executed not only the folder I deleted the message from, but all other folders in all my account + Local Folders become empty.

The only remedy to get the folder contents back it to close and restart TB. Most of the times this topic occurs when deleting the most recent mail in a folder, but it is not aloways the case.

This topic is extremely annoying because I need too restart TB at least 10-15 times per day, and it makes TB in fact a unworkable application. I'm currently using TB v128.5.2esr (64-bits), but the described topic occured in at least 3-4 earlier releases too.

I can't believe I'm the only user who suffers from this topic, but couldn't find any other running thread on this topic. I personally would consider this topic to be a 'Blocker' to be solved a.s.a.p.

Hey guy's! Please bare with me, I'm new to thunderbird. I have my gmail account setup and it's downloading the messages fine except the date received is the wrong way around.

as in newer messages are being displayed at the bottom of the list. Is there anyway of inverting or reversing this?

Thanks.

I installed "cardbook" (from gitlab) and wanted to print the address list, entry for entry. How do I do that? This is not a generic TBD question. but perhaps somebody knows ...

bold text TBD after start consumes a lot of CPU-power and blocks other applications. What could be a reason for this behaviour? 'configuration': Debian 9 Linux and TBD 91.10.0. 64bit this behaviour appears also with newer versions of TBD.

I have recently had to have my computer operating system restored. I have a Windows 10 Pro 64 bit machine. My broadband provider is Grande Communications whose new name is Astound. Anyway, I cannot get my account (setblack@grandecom.net) to send or receive emails once I reloaded Thunderbird onto my machine. It is frustrating as the dickens as IMAP Server and SMPT Server both tell me that the certificate is not valid for my address/provider. I have put in the correct ports for both servers according to the information provided by Astound for users in Texas (I live in Austin). I suspect that my provider is the source of this situation but I am bound and determined to find a solution as I have used Firefox and Thunderbird for a good while.

It seems like I have had similar problems connecting to GrandeCommunications in the past. I can confirm security exemptions and check the box for Thunderbird to remember this confirmation. I must have figured it out at one point as I was using these programs till my machine bluescreened.

Thanks for any help and guidance you could pass on to me. I can check for your response via Webmail...

i am trying to set up Thunderbird as a desktop client so that I can have my forwarded email from Spectrum. Nothing I do has set up the account, in spite of using all settings given to me by several help attempts. I've only had this problem when Outlook quit working and haven't been able to sort out the problem. The connection can never be made using details provided by Spectrum.

I followed the directions the directions to export and then import my settings to an Android device (this is my first time using a mobile device). I took pictures of the QR codes. I was next told, "Align the QR code provided from Thunderbird Desktop." What does that mean and how do I do it?

Hi, Although Tools > Export, allows the for the export of 'everything' it would be incredibly helpfull if it could just have an export option(s) with a / a selection of Account and configuration details, not just 'everything', all emails etc. This would greatly help with setting up new users / machine upgrates and transfers etc, even with backing up account details / configurations etc. PLease consider.

I am trying to reply to an email, I have written the msg but there does not appear to be a 'Send' option. Can you help please? We don't normally have this problem.

Even though the NAS drive is completely accessible under my Ubuntu installation and accessible in the file explorer, T-B constantly loses the settings if anything happens out of the ordinary. If theres any delay in the connection to the archived directory, T-B defaults back to a non network drive. Lately the T-B program simply refuses to use the network drive directory I select in it's own browser window directory window. All my Email from 2015 is there in archived directories, T-B refuses to load the local directory that has been in this location for almost a decade.

I can access this NAS from anywhere on my network including this Ubuntu desktop however T-B refuses to recognize the local directory.

Whats wrong with T-B lately?

I'm using Thunderbird with a Gmail account (amongst others).

Recently, something has changed, and Thunderbird now re-syncs with my Gmail account every single time I start it. It's a big account and this takes a very, very long time; and is very slow.

I do want it to sync, but only to get new messages and delete old ones.

It's almost as if the mail is not being stored locally, but I have ticked 'Keep all messages in all folders for this account on this computer' for this specific account.

Would appreciate some help, please.

Thx

I am searching for an email to a certain person. When I search for messages in my main folder, with the "search subfolders" checked, it searches my inbox, but it does not search my sent box. I tried rebuilding the database, but that did not fix it. What should i try?

I was not able to use the "transfer profiles" feature when I upgraded from a Windows 10 to Windows 11 machine. I think I might have made a mistake..... On the old machine, it seemed like the email was always there when I opened the program. On the new machine, it looks like it downloads all the email every time I open the program. I can't find the setting I might have set up wrong.

Email via v102.??? imap portable noninstallation: looking at a message list, when deleting 1 or many, system locks up ; sometimes up to several minutes.. Thank you for help. Howard

Delete used to not work as TB seemed to be forever 'compacting', now appears resolved.

THREADS, the display tacks a new email onto a recent thread-related or not. I did not ask for this and would like to remove it. Seems that since the People behind TB have now left us to the 'community' We are not impressed.

ALAN x@xx.org.uk [address edited for privacy]

Using windows 7 and have been using TB for well over 20 yrs. but very disappointing recently.